Model Number P1600B005386 |
Device Problems
Communication or Transmission Problem (2896); Noise, Audible (3273)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 05/05/2017 |
Event Type
malfunction
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Manufacturer Narrative
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The account found the utv box needed to be replaced.Per the hill-rom service manual the advanta bed requires an effective maintenance program.Preventative maintenance will minimize downtime due to excessive wear.Communications: inspect and test the communication junction box.Test the sidecom communication system features for proper operation.Inspect the communication cable including the male and female pins in the plug.Test the nurse call super capacitor for proper operation.A search of the hill-rom maintenance records did not show hill-rom performed any preventative maintenance on this bed.It is unknown if the facility performs preventative maintenance on their beds.The account replaced the utv box to resolve the issue.Based on this information, no further action is required.
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Event Description
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Hill-rom received a report from the account stating the bed exit would tone, but not place a call to the nurses station.The bed was located at the account.There was no patient/user injury reported.This report was filed in our complaint handling system as complaint #(b)(4).
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Search Alerts/Recalls
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