Model Number MODEL 100 |
Device Problems
Device Inoperable (1663); Visual Prompts will not Clear (2281); Device Operates Differently Than Expected (2913); Device Operational Issue (2914)
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Patient Problems
No Patient Involvement (2645); No Known Impact Or Consequence To Patient (2692)
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Event Date 04/27/2017 |
Event Type
malfunction
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Manufacturer Narrative
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The autopulse platform (b)(4) was returned for evaluation.The customer reported complaint for the platform displaying "system error, out of service, revert to manual cpr" was confirmed during functional testing.The root cause was found to be due to defective processor board.The processor board was replaced to remedy the fault.In previous service repair on (b)(6) 2017 the platform passed functional testing before being returned to customer and was unrelated to the reported complaint.Visual inspection of the returned platform was performed and no physical damage was noted.No discrepancies were found in the archive data.During the initial functional testing, the platform could not be powered on.After disconnecting and reconnecting the power switch, the platform work as intended.The platform has passed all the functional testing criteria.
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Event Description
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It was reported that during shift check, the autopulse platform (b)(4) was not powering up.The customer tried to use multiple li-ion batteries; however, the platform did not power on.The customer just received the platform from service.No other information was provided.
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Manufacturer Narrative
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The customer reported complaint was confirmed during the initial functional testing.The power switch cable was replaced in order to avoid the re-occurrence of the reported complaint.No physical damage was noted during visual inspection.No discrepancies were found in the archive data.The platform did not power on during the initial functional testing; however, after disconnecting and reconnecting the power switch cable, the platform worked as intended for use.Historical complaints were reviewed for service information related to the reported complaint and there was no previous history of related complaints for autopulse sn (b)(4).
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Search Alerts/Recalls
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