Catalog Number ARD517025999 |
Device Problems
Detachment Of Device Component (1104); Loose or Intermittent Connection (1371)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 05/21/2017 |
Event Type
malfunction
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Manufacturer Narrative
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Additional information will be provided after investigation result.
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Event Description
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On (b)(6) maquet (b)(4) became aware of an incident with the medium pendant device.It was stated that the end cap of the device was loose and fell off.No information about the circumstances and possible patient involvement were provided.The issue is being investigated.Manufacturer reference number (b)(4).
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Manufacturer Narrative
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Maquet sas received customer complaint related to (b)(4) ceiling unit where it was stated that the end cap fell down.The investigation was performed on the issue.Per information provided in the service report it has been found that the nurse hit the end cup with the light.According to user manual for (b)(4) maquet recommends yearly maintenance or more frequently (if required by regulations in force in each country) to the hospital technical department trained by maquet.The same user manual include steps and parts which need to be checked during the maintenance and according to the list e.G.Beam cover needs to be visually and manually checked if it is tightened and also appearance of the device needs to be visually checked.It also includes a list of warning such as warning related to rotation of the beams and accessories which needs to be taken carefully to avoid collision with personnel or with other equipment.Based on information at hand the root cause of the failure could be established as user error as the issue was caused by the hitting of the end cap by the lighthead.As it was established the device which played a role in the investigated herein issue was not up to its specification and contributed to the outcomes of the event.No information about any injury has been provided, however we decided to report this case in abundance of caution.
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Event Description
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Manufacturer reference number (b)(4).
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Search Alerts/Recalls
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