The customer disposed of the microtip.Based upon results of similar reported failures and lab testing it is most probable that the immediate cause is material fatigue associated with and/or being caused by user error.It is suspected that non-axial motion by the user or contact with bone/ hard tissue is the primary contributing factor to the needle breaking.Lab testing, to date, has been unable to duplicate needle failure when appropriate axial technique is used in simulated use conditions.
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Per the information provided, the doctor removed the microtip to evaluate the area being treated and noticed that the needle was sliding out the end of the handpiece.At the same time the distributor noticed the extended length of the device and told the doctor to stop.Total cutting time was 1:20 minutes when the failure occurred.Per the distributor, the doctor was using a good technique going in-line with the elbow, however the distributor could not tell if doctor hit bone with the microtip.Another microtip was opened to complete the procedure.No issues with second microtip.There was no harm, injury, or complication to the patient caused by the failure.The microtip was disposed of by the facility staff.It is not being returned for evaluation.
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