Catalog Number 03337154001 |
Device Problem
Incorrect Or Inadequate Test Results (2456)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 05/08/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).This event occurred in (b)(6).
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Event Description
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The customer received questionable total hemoglobin results for an unknown number of patient samples.Clarification of the specific data for the event was requested but could not be provided.Provided were questionable results for multiple assays for one patient that occurred on (b)(6) 2017.The specific data was unclear.Clarification was requested but was not provided.Refer to the attachment to the medwatch for the provided patient data.Information was provided as "a patient has been treated because of these false values".Specific information regarding the treatment was not provided.It was unknown if the patient was adversely affected.The reagent lot numbers and expiration dates were requested but were not provided.
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Manufacturer Narrative
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A specific root cause could not be identified.Additional information for further investigation was requested but was not provided.Based on the calibration and qc database, there was no indication of an issue with the thb parameter.The provided instrument database contained errors on the date of the event but since the exact time of the event was not known, a connection could not be assessed.As the thb assay requires special sample handling as documented in product labeling, preanalytical issues may have caused or contributed to the issue.
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Manufacturer Narrative
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Medwatch - product code was updated.
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Search Alerts/Recalls
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