Udi - (b)(4).Initial reporter's phone number: (b)(6).This device was returned for service; however, did not meet manufacturing specifications during pre-repair assessment.During repair, it was determined that the device was damaged and had liquid malfunction.It was noted that there was false contact with the handpiece, and traces of water infiltration.It was further determined that the device failed pretest for check indicator- liquid damage.The assignable root cause was determined to be due to improper handling, which is user error/misuse/abuse.If additional information should become available, a supplemental medwatch report will be submitted accordingly.
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It was reported from (b)(6) that during an unspecified surgical procedure, it was observed that the power module device had bad contacts and would cause the device to stop sometimes.It was reported that there was no delay in the procedure due to the event.It was not reported if a spare device was available for use.There was patient involvement reported.There were no reports of injuries, medical intervention or prolonged hospitalization.All available information has been disclosed.If additional information should become available, a supplemental medwatch will be submitted accordingly.
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