The customer stated that they obtained results for one patient sample using the cobas b 221<6>=roche omni s6 system (b221) (sample id (b)(6)).The results were sent from the b221 analyzer to the cobas infinity system database.The customer then analyzed a different patient sample (sample id (b)(6)).They noticed that the results in the database corresponded to the previous sample, and did not match the results provided by the analyzer.Information was provided that the results were validated and released outside of the laboratory.The customer stated that the issue happens when the sample id is equal to the patient id of the last sample processed.When this occurs, the b221 analyzer appears to change the sample id.The customer has had to manually edit results in the infinity database system due to the issue.There was no allegation that an adverse event occurred.Further information was requested for investigation, and investigation activities are ongoing.
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