Investigation evaluation: a product evaluation was not performed in response to this report because the product said to be involved was not provided to cook for evaluation.The report could not be confirmed.A review of the device history record could not be conducted because the lot number was not provided.Investigation conclusion: we could not conduct a complete investigation because the product said to be involved was not returned for evaluation.A definitive cause for the reported observation could not be determined.Based on the customer's report the guide wire was bent at a severe angle at the top of the flexible tip.Perforation is identified as a potential complication in the instructions for use.Placement of the wire guide in the correct location is critical to avoid kinking the wire guide and assuring correct dilation.The instructions for use provides the following caution statement, "caution: continuous fluoroscopic monitoring of wire guide is essential in order to ensure it remains in proper position." the wire guide is a reusable device.It is unknown how many times the product was reused.The instructions for use states "during cleaning, inspect integrity and function of device to determine advisability of reuse.If kinks, bends or breaks exist, do not use." prior to distribution, all savary-gilliard wire guides are subjected to a visual inspection and functional testing to ensure device integrity.Corrective action: a review of the complaint history was conducted and this represents an unusual occurrence.The likelihood of occurrence is considered rare.Corrective action is not warranted at this time based on the quality engineering risk assessment.Quality assurance will continue to monitor for complaint trends and reassess the risk assessment results as post market feedback continues to become available.
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Pictures of the complaint device were received on 6/30/2017.Investigation evaluation: a product evaluation was performed only by the pictures provided in response to this report because the product said to be involved was not provided to cook for evaluation.Per the photos provided we cannot complete a full evaluation.The photos indicate the distal tip of the wire guide is kinked near the proximal end of the coil spring.Without the product or substantial evidence to contradict the complaint, it is considered confirmed based solely on the photos provided.A review of the device history record could not be conducted because the lot number was not provided.Investigation conclusion: based on the provided photos the wire guide was kinked in the area of the coilspring.It is possible the kink contributed to the reported perforation.Placement of the wire guide in the correct location is critical to avoid kinking the wire guide and assuring correct dilation.Specifically, per the instructions for use: "when wire guide is in position well beyond strictured area." contacting the coilspring end of the wire guide with the dilator may result in kinking.The instructions for use provides the following caution statement: "caution: continuous fluoroscopic monitoring of wire guide is essential in order to ensure it remains in proper position." perforation is identified as a potential complication in the instructions for use.The wire guide is a reusable device.It is unknown how many times the product was reused.The instructions for use states: "during cleaning, inspect integrity and function of device to determine advisability of reuse.If kinks, bends or breaks exist, do not use." prior to distribution, all savary-gilliard wire guides are subjected to a visual inspection and functional testing to ensure device integrity.Corrective action: a review of the complaint history was conducted.The likelihood of occurrence is considered rare.Corrective action is not warranted at this time based on the quality engineering risk assessment.Quality assurance will continue to monitor for complaint trends and reassess the risk assessment results as post market feedback continues to become available.Investigation evaluation: a product evaluation was performed only by the pictures provided in response to this report because the product said to be involved was not provided to cook for evaluation.Per the photos provided we cannot complete a full evaluation.The photos indicate the distal tip of the wire guide is kinked near the proximal end of the coil spring.Without the product or substantial evidence to contradict the complaint, it is considered confirmed based solely on the photos provided.A review of the device history record could not be conducted because the lot number was not provided.Investigation conclusion: based on the provided photos the wire guide was kinked in the area of the coilspring.It is possible the kink contributed to the reported perforation.Placement of the wire guide in the correct location is critical to avoid kinking the wire guide and assuring correct dilation.Specifically, per the instructions for use: "when wire guide is in position well beyond strictured area." contacting the coilspring end of the wire guide with the dilator may result in kinking.The instructions for use provides the following caution statement: "caution: continuous fluoroscopic monitoring of wire guide is essential in order to ensure it remains in proper position." perforation is identified as a potential complication in the instructions for use.The wire guide is a reusable device.It is unknown how many times the product was reused.The instructions for use states: "during cleaning, inspect integrity and function of device to determine advisability of reuse.If kinks, bends or breaks exist, do not use." prior to distribution, all savary-gilliard wire guides are subjected to a visual inspection and functional testing to ensure device integrity.Corrective action: a review of the complaint history was conducted.The likelihood of occurrence is considered rare.Corrective action is not warranted at this time based on the quality engineering risk assessment.Quality assurance will continue to monitor for complaint trends and reassess the risk assessment results as post market feedback continues to become available.
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