Patient information not provided because no patient was involved.The initial reporter is located outside the u.S., and therefore customer contact information is not provided due to country privacy laws.Ge healthcare's investigation is ongoing.A follow-up report will be submitted when the investigation is complete.Device evaluation anticipated, but not yet begun.
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Additional information was received and ge¿s investigation is complete.The customer reported that two physicians were involved in transporting the ultrasound unit when the incident occurred.One was pulling the rear handle on the cart, and the other was pushing from the front hand rest on the cart.They were moving up an incline when they encountered an uneven surface and both the cart and the person pushing toppled over.The person pulling was able to avoid injury, and the person pushing fell onto the cart and sustained the injuries.Device evaluated by mfr: updated.Ge¿s investigation concluded there was no malfunction involved, the design provides sufficient stability, there is no trend of incidents of this type, and it confirmed that instructions say to push the cart from the rear handle.The customer was guided through instructions for pushing the cart from the rear handle as a correction.
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