The complaint device was received and evaluated.Visual inspection of the device revealed a melted and burnt manifold from the 4 o¿clock to 7 o¿clock positions.Upon further visual observation, the ceramic material on the active tip is broken off from the 4 o¿clock to 7 o¿clock positions, thus confirming this complaint.The metal faceplate of the active tip was also found to be crooked.Saline residue was found inside the suction tube.Visual signs of activation were found at the active tip.Plugging the device into the generator, all defaults were displayed.Sparking was identified in both cut and coag.Modes due to the broken ceramic head.If the sparking and arcing occurred during use, it may have contributed to the ceramic head to burn and deteriorate, causing the ceramic material to weaken and eventually brake.Other than this possibility a specific root cause cannot be determined.The supplier completed a capa investigation to address this failure, and training requirements were updated to be performed on a six month basis.The dhr review indicated that this lot of devices was processed without incident therefore, there is no evidence of manufacturing anomalies on the records reviewed.Review of the depuy synthes mitek complaints system revealed two other complaints (four total devices) of this lot number with a similar failure mode but one complaint with a different root cause for this lot of devices released to distribution.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.(b)(4).
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