Catalog Number 397004-001 |
Device Problems
Crack (1135); Loose or Intermittent Connection (1371)
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Patient Problems
No Patient Involvement (2645); No Known Impact Or Consequence To Patient (2692)
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Event Date 06/28/2017 |
Event Type
malfunction
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Manufacturer Narrative
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This alleged failure mode poses a low risk to a patient because the damage to the hand pump was observed when it was not in use on a patient.The hand pump will be returned to syncardia for evaluation.The results of the investigation will be provided in a follow-up mdr.
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Event Description
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The syncardia hand pump was not in patient use.The syncardia hand pump is an accessory to the companion 2 driver system.The hand pump is designed to provide manual short-term emergency support of the syncardia tah-t.The customer, a certified syncardia hospital, reported that the housing is cracked and a loose piece can be heard inside housing.
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Manufacturer Narrative
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The hand pump was returned to syncardia for evaluation.Visual inspection of the hand pump revealed multiple scuffs, cracks and chips along the body and seams, and a broken piece of housing loose inside the unit.The customer-reported damage was confirmed.Although the root cause for the customer reported loose part is not known, based on the evidence provided in this investigation, it is likely that the hand pump experienced an impact shock.This issue will continue to be monitored and trended as part of the customer experience process.Syncardia has completed its evaluation of this complaint and is closing this file.(b)(4) follow-up report 1.
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Event Description
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The syncardia hand pump was not in patient use.The syncardia hand pump is an accessory to the companion 2 driver system.The hand pump is designed to provide manual short-term emergency support of the syncardia tah-t.The customer, a certified syncardia hospital, reported that the housing is cracked and a loose piece can be heard inside housing.
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Search Alerts/Recalls
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