Investigation summary: an internal complaint was received indicating that a 10 cc syringe contained within diagnostic angiography pack (finished good (b)(4), lot 44720632) cracked when drawing blood.The defective sample was not available for return.The work order for the reported lot was reviewed for discrepancies that may have contributed to the event.No discrepancies were identified.Lot mapping identified the affected component to be raw material (b)(4) -- a 10 cc syringe supplied to deroyal by (b)(4).A supplier corrective action request (scar) has been issued to (b)(4).As of the date of this report, a response has not been received.The 2014-2016 scar and supplier notification letter logs were reviewed for similar complaints, and similar complaints were identified.The investigation is ongoing at this time.When new and critical information is received, this report will be updated.
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Root cause: the convenience kit component is supplied to deroyal by becton-dickinson.Therefore, a supplier corrective action request (scar) was issued to bd.In its response, bd stated no root cause can be provided without a sample to investigate.The manufacturer reviewed the dhr and, in its results, found that 15 bulk packaging inspections were performed on 750 parts and zero defects were found; 8 print/assembly inspections were performed on 400 parts and zero defects were found.Corrective action: in its scar response, bd stated no corrective actions can be provided without a sample to investigate.An internal complaint was received indicating that a 10cc syringe contained within diagnostic angiography pack (finished good 89-7447, lot 44720632) cracked when drawing blood.The defective sample was not available for return.The work order for the reported lot was reviewed for discrepancies that may have contributed to the event.No discrepancies were identified.Lot mapping identified the affected component to be raw material 5-20057 -- a 10cc syringe supplied to deroyal by becton-dickinson.A supplier corrective action request (scar) has been issued to becton-dickinson and a response has been received.The 2014-2016 scar and supplier notification letter logs were reviewed for similar complaints, and similar complaints were identified.Preventive action: a preventive action has not been taken.The investigation is complete.If new and critical information is received, this report will be updated.
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