Catalog Number BI70002000 |
Device Problem
Application Interface Becomes Non-Functional Or Program Exits Abnormally (1138)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 06/20/2017 |
Event Type
malfunction
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Manufacturer Narrative
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On 6/23/2017 a medtronic field service engineer visited the site to test the system: upon inspection, fse was not able to duplicate the reported issue.Logs confirmed recoverable error 134 (5vdc out of tolerance); old ps1 was @ 4.8vdc; replaced ps1 and adjusted to within tolerance @5.11; batteries tested good with stack checker; logs gathered and attached to case for further analysis ; system checkout passed.Clinical specialist verified accuracy and found the s7 camera to be dirty with a greasy film on the right lens.After cleaning, the o-arm and s7 were able to function as normal.Accuracy was within limits.Systems fully functional.Issue resolved.
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Event Description
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A site radiology tech (rt) called to report that during a spinal surgery, the image acquisition system (ias) began beeping a few minutes after being on.They were half way through the case and the o-arm stopped exposing.Reboot resolved the issue, they were able to take a full spin and several thereafter.No harm to patient.Delay less than an hour.Surgery completed with use of the o-arm system.
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Manufacturer Narrative
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The software investigation found that the reported event was unrelated to a software issue.Log analysis found that when the generator error occurred, the 3d image acquisition was ceased due to the error being received.The software functioned as designed.
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Manufacturer Narrative
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The event reported in this 3500a also represents a potential accidental radiation occurrence (aro) per 21 cfr 1002.20(a).Per 21 cfr 1002.20(c), this event is being reported under part 803.Supplemental aro information is as follows: location of aro: (b)(6).Number of persons exposed: 1.Number of persons adversely affected: 0.Actions taken to control, correct, or eliminate: see narrative above and/or previous mdr submissions.
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Manufacturer Narrative
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The power supply was returned to the manufacturer for analysis.The supply was found to be fully functional with no problem found.The reported event could not be duplicated by medtronic personnel.
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Search Alerts/Recalls
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