Upon evaluation by the distributor, it was determined the set screws were not properly secured by the distributor during installation.The set screws will prevent the light from unscrewing from the ceiling mount arm after installation.The pelton & crane installation instructions clearly states to secure all set screws during installation of the ceiling light.The installation instructions also lists warnings to ensure the set screws are properly tightened.The distributor service technician reattached the light and secured the sets screws.
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