Device Problems
Moisture Damage (1405); Structural Problem (2506)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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The pump has been returned to animas for evaluation.An evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event Description
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On (b)(6) 2017, the reporter contacted animas, alleging a casing/condition (case damage w/moisture)- battery compartment and moisture issue.There was no indication the product caused or contributed to an adverse event.This complaint is being reported because the alleged malfunction can result in a delay in treatment or long term cessation in delivery if the damage impacts the power circuit or cartridge compartment.
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Manufacturer Narrative
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Device evaluation: the device has been returned and evaluated by product analysis on 08/30/2017 with the following findings: during investigation, the battery compartment was found to be cracked at the threads to the left side of the grip pad and from the case seal to the bumper.Moisture was observed in the battery compartment.A leak test was performed and a leak was identified in the battery compartment and at the bottom right corner between the keypad and pump seal.Unrelated to the original complaint, moisture was identified through the display lens.The pump cover was opened and moisture was found throughout the pump casing.
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Search Alerts/Recalls
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