The consumer stated that she came home and found that her device had exploded (she noted that the device was sitting on a shelf, unattended).She stated that the top had popped off and cracked.No one was hurt.Arc devices requested that the product be returned for lab analysis.The product was returned to arc.A lab analysis of this type of failure was performed.There was no issue with the design of the device.The analysis of the battery included an optical microscopy, ct scan and 2d x-ray and indicate the failure was due to a single component (battery) malfunction.Report, attached.The suspect batteries have not been used in production since (b)(6) 2015.
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