Model Number M00658001R0 |
Device Problem
Smoking (1585)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 07/13/2017 |
Event Type
malfunction
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Manufacturer Narrative
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The exact age of the patient is unknown, however, it was reported the patient was over 18 years.The complainant was unable to provide the suspect device serial number; therefore, the lot expiration and device manufacture dates are unknown.However, the complainant reported that the device was not expired.The device has not been received for analysis; therefore a failure analysis of the complaint device could not be completed.If any further relevant information is identified, a supplemental medwatch will be filed.
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Event Description
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It was reported to boston scientific corporation that a genesys hydrothermablation endometrial ablation system was used in a hydrothermablation (hta) procedure performed on (b)(6) 2017.According to the complainant, during procedure, error 86 was displayed and the console starts smoking.The procedure was completed with a different device.There were no patient complications reported as a result of this event.The patient's condition at the conclusion of the procedure was reported to be good.
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Manufacturer Narrative
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One genesys hydrothermablation (hta) endometrial ablation system was returned for evaluation.Visual inspection revealed that there was no visible damage noted on the returned device.The unit passed cis-genesys hta functional test and no alarms or error 86 were observed during the test.The eeprom data was downloaded from the unit and an "error 86" alarm occurred on (b)(6) 2017 was captured.As the reported problem was not duplicated during the testing of the genesys console, the most probable root cause is undeterminable.A review of the device history record (dhr) was performed; no anomalies were noted.A search of the complaint database revealed that no similar complaints exist for the specified lot.
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Event Description
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It was reported to boston scientific corporation that a genesys hydrothermablation endometrial ablation system was used in a hydrothermablation (hta) procedure performed on (b)(6) 2017.According to the complainant, during procedure, error 86 was displayed and the console starts smoking.The procedure was completed with a different device.There were no patient complications reported as a result of this event.The patient's condition at the conclusion of the procedure was reported to be good.
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Search Alerts/Recalls
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