One suctionaid tracheostomy 8.0mm soft seal cuff.10/ca was returned for analysis in a used condition without the original packaging.The sample was visually inspected at a distance of 12" to 16" in normal conditions of illumination.No holes were detected.A syringe was used to inflate the cuff was performed and submerged under water in order to verify leaks revealing bubbles which is indicative of a leak.A review of relevant documents, manufacturing process, cuff assembly operation and inflation line assembly operation were performed.Inflation tests were audited during (b)(4) units in order to verify that the inflation tests were performed properly.A capa that was opened in 2016 was reviewed and show that the trend of cuff leakages downwards after actions performed, no further actions are necessary.The data will be monitored in the future customer complaints to detect any negative trend.The investigation show that trend of cuff leakages downwards after actions performed, no further actions are necessary and the capa will be closed.The complaint is confirmed as a cuff hole was found but the root cause is unknown.
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