Catalog Number 5346 |
Device Problems
Loose or Intermittent Connection (1371); Connection Problem (2900)
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Patient Problems
No Patient Involvement (2645); No Known Impact Or Consequence To Patient (2692)
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Event Date 07/24/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).The device has been returned, however the investigation of said device is still in progress at the time of this report.A follow up report will be submitted at the conclusion of the device evaluation.
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Event Description
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Customer complaint alleges the "mask is not connected with the bag tightly, so it slides easily".Alleged malfunction reported as detected prior to use, during functional testing.No report of patient involvement.There was no report of patient injury or consequence.
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Manufacturer Narrative
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(b)(4).Corrected data: lot# corrected to 100906.The sample was returned for evaluation.The mask was not returned.The dimension of the connector was checked and it was found to be within specification.It was also noticed that the product was out of expiration.The product was manufactured in september 2010 (lot number 100906).The manufacturing records were reviewed and there were no issues found that could be related to the reported complaint.Because the mask was not returned, a full investigation could not be conducted and a root cause was not determined.
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Event Description
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Customer complaint alleges the "mask is not connected with the bag tightly, so it slides easily".Alleged malfunction reported as detected prior to use, during functional testing.No report of patient involvement.There was no report of patient injury or consequence.
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Search Alerts/Recalls
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