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Catalog Number 020015 |
Device Problem
Device Contamination with Chemical or Other Material (2944)
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Patient Problem
No Patient Involvement (2645)
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Event Date 07/21/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).The event is currently under investigation.A follow-up report will be submitted upon receipt of additional information or completion of the investigation.
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Event Description
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As reported by the distributor in (b)(6), during inspection of products, foreign matter was observed inside of two sealed packages containing the open-end ureteral catheters.As reported, one package has "hair-like foreign matter", and the other has "paper-like foreign matter".The product was not distributed to an end user facility.There was no patient involvement.
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Manufacturer Narrative
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Investigation - evaluation: a review of complaint history, device history record, specification, instructions for use (ifu) and visual inspection was conducted on the returned device during the investigation.The physical evaluation of the returned devices showed that there fuzz like foreign matter inside.There was no patient involvement mentioned.Based on the investigation evaluation, there is no indication that a design or process related failure mode contributed to this event.Current controls for manufacturing are in place to assure functionality and device integrity prior to shipping.Review of production and quality documentation did not observe any specific issues with current manufacturing or quality controls that may have contributed to this incident.A review of the device history record found no other non-conformances associated with the complaint device lot number.Additionally,a review of complaint history found no other complaints associated with the complaint device lot number.This complaint is confirmed based on the physical evaluation of the returned product.The instructions for use (ifu) does contain information regarding the failure mode.Based on the provided information a definitive root cause can be established to be due to manufacturing and foreign matter.Per the quality engineering risk assessment no further action is required.We will notify the appropriate personnel and continue to monitor for similar complaints.
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Search Alerts/Recalls
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