The customer reported that the settings changed when the surgeon used the system.There is no indication as to which settings changed.There was no reported patient harm.The company service representative examined the system and could not duplicate the problem reported.The screen mount was found to be loose.The bolt was retightened.The main socket/switch assembly was found to be nonconforming and was replaced.The solenoid spacers were replaced as a preventive measure.The system was then tested and met all product specifications.The system was manufactured on july 12, 2011.Based on qa assessment, the product met specifications at the time of release.The company service representative did not observe any issues related to the customer reported event; therefore, the root cause could not be determined conclusively.The manufacturer internal reference number is: (b)(4).
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