On (b)(6)2017 customer reported quality control (qc) was lower than expected and lower folate results were also seen with 7 patient samples.Customer repeated calibration, which increased the patients' results.Normal range for folate is 3 - 16 ng/ml: pre-calibration patient 1 = 2.42 ng/ml / post-calibration 3.13 ng/ml.Pre-calibration patient 2 = 3.56 ng/ml / post-calibration 4.44 ng/ml.Pre-calibration patient 3 = 5.19 ng/ml / post-calibration 6.32 ng/ml.Pre-calibration patient 4 = 18.69 ng/ml / post-calibration >20.0 ng/ml*.Pre-calibration patient 5 = 6.24 ng/ml / post-calibration 7.3 ng/ml pre-calibration patient 6 = 14.63 ng/ml / post-calibration 17.1 ng/ml*.Pre-calibration patient 7 = 3.14 ng/ml / post-calibration 3.96 ng/ml.* these patient results were inside the acceptable range prior to recalibration.The customer reported that although results changed, there was no modification to any of the patients' treatment plan.A contributing factor to the reported issue by the customer was most likely a minor lot to lot variability.The aia-900 is performing as designed.
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Device evaluation by manufacturer: a 13-month complaint history review and service history review for similar complaints was performed for the aia-360, serial number (b)(4), from 27-may-2016 through 27-jun-2017.There were no other similar complaints identified during the searched period.The aia-pack folate assay specifications, under 3) calibration, page 6, states: the calibration curve for the aia-pack folate is stable for up to 30 days.Calibration stability is monitored by quality control performance and is dependent on proper reagent handling and aia system maintenance according to the manufacturer's instructions.Recalibration may be necessary more frequently if controls are out of the established range for this assay or if certain service procedures are performed (e.G.Temperature adjustment, sampling mechanism changes, or detector lamp adjustment or change).Recalibration is necessary if there is a change in the lot number of the folate pretreatment set.For further information regarding instrument operation, consult the aia system operator's manual.Evaluation of results, quality control, page 9, states: in order to monitor and evaluate the precision of the analytical performance, it is recommended that commercially available control samples be assayed daily.The minimum recommendations for the frequency of running internal control material are: · after calibration, three levels of controls are run in order to accept the calibration curve.· the three levels of controls are also repeated after calibration when certain service procedures are performed (e.G.Temperature adjustment, sampling mechanism changes, maintenance of the wash probe or detector lamp adjustment or change).· after daily maintenance, at least two levels of the control should be run in order to verify the overall performance of the tosoh aia system analyzers.If one or more control sample value(s) is out of the acceptable range, it will be necessary to investigate the validity of the calibration curve before reporting patient results.Standard laboratory procedures should be followed in accordance with the regulatory agency under which the laboratory operates.Report source: under the above section "user facility" was incorrectly selected.The only report source is "health professional".
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