Catalog Number 20-1037 |
Device Problem
Device Contamination with Chemical or Other Material (2944)
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Patient Problem
No Information (3190)
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Event Date 08/10/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Upon completion of the investigation, a follow up report will be filed.
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Event Description
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As reported by the ous affiliate, before use on a patient, a pack of raney scalp clips was found to have a hair inside the package.
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Manufacturer Narrative
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Device was returned for evaluation.Upon completion of the investigation a followup report will be filed.
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Manufacturer Narrative
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Upon completion of the investigation it was noted that we received a sealed package of rayney scalp clips p/c20-1037, lot# gj610 with a hair inside the package.Complaint confirmed.Supplier evaluation is as follows: containment notes: no product from this time is in inventory-produced & shipped october/november 2016.Root cause of nonconformance: the dhr was reviewed and there is no evidence of what could be a true root cause.Several revisions have been made to the job instructions throughout time-hoods are to be worn and if hoods are not available two hair nets are required.The changing of gloves when leaving the work station and the use of an air-blow prior to placing the bagged clips into the pouch prior to sealing have been added due to "static" being a factor between the plastic polybags & bagged clips.All work stations in general are to be wiped.Corrective action: the complaint was entered into our systems (customer complaints & job packet instructions).Continuous emphasis on keeping all work areas wiped periodically during the shift and posting a photo of the defect was made aware to team members.This work area will also be covered when not in use.Based on the results of this investigation no further action is required.Trends will be monitored for this and similar complaints.At the present time this complaint is closed.
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Search Alerts/Recalls
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