Catalog Number J-SOSR-100500 |
Device Problem
Component Missing (2306)
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Patient Problems
No Known Impact Or Consequence To Patient (2692); No Information (3190)
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Event Type
malfunction
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Manufacturer Narrative
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(b)(4).The event is currently under investigation.A follow-up report will be submitted upon receipt of additional information or completion of the investigation.
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Event Description
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The customer reported that they had a defective cook bakri postpartum balloon with rapid instillation components.As reported, the device was missing a piece.Another bakri was used.No further event detail has been provided to date.Additional patient, product and event details have been requested.There has been no information provided that alleges the patient experienced any adverse effects.
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Manufacturer Narrative
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Reportability decision reassessed 28aug2019.Case has been reassessed as not-reportable.There were no adverse effects to the patient reported in this case.There have been no precedent setting events reported where a missing component has led to a serious injury or death.Due diligence was executed with four attempts to obtain additional details regarding the patient and event with no response from the customer.Risk document lists risk severity for this situation as severity of 4-negligible harm-harm not requiring medical intervention, and no reported cases of risk severity higher than this rating.There was no adverse event or reportable device malfunction.
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Manufacturer Narrative
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Investigation ¿ evaluation: the cook bakri postpartum balloon with rapid instillation components was not returned.No photograph or imaging was provided for review.Without the complaint device, a physical investigation was not able to be completed.A document based investigation has been performed.A review of the instructions for use, quality control data, and specifications was conducted.The device history record was not able to be reviewed due to insufficient lot information.A review of complaint history records was not able to be performed as the lot number was not available.There is no indication that a design or process related failure mode contributed to this event.Current controls for manufacturing are in place to assure functionality and device integrity prior to shipping.Review of production and quality documentation did not observe any specific issues with current manufacturing or quality controls that may have contributed to this incident.Based on the provided information a definitive root cause cannot be established.Cook medical has notified the appropriate personnel and will continue to monitor this device via the complaints database for similar complaints.
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Search Alerts/Recalls
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