Reported event was unable to be confirmed due to limited information received from the customer.Review of the device history records (dhr) for the head and taper liner identified no deviations or anomalies.Metal on metal complaints will be monitored through monthly post market surveillance trending process.The reported components were reviewed for compatibility with no issues noted.Without the opportunity to examine the complaint product, root cause of the reported event cannot be determined.No corrective actions, preventive actions, or field actions resulted after investigation of this event.A summary of the investigation has been sent to the complainant.If any further information is found which would change or alter any conclusions or information, a supplemental will be filled accordingly.Zimmer biomet will continue to monitor for trends.
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