Patient's exact age is unknown; however it was reported that the patient was over the age of 18.The complainant was unable to provide the lot number.Therefore, the manufacture and expiration dates are unknown.It was reported the device was not used past its expiry date.(b)(4).Investigation results: a visual examination of the returned complaint device found that the exit marker was bunched up in its proximal side.A kink in the shaft was noticed.It was also noted that there were residues of liquid solution within the balloon.Based on the condition of the returned device, the noted defect likely occurred due to handling of the device or portion of the device without direct patient contact either during shipping, unpacking or preparation of the device for the procedure.Therefore, the most probable root cause of this complaint is handling damage.
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It was reported to boston scientific corporation that a cre pro wireguided dilatation balloon was used in the upper gastrointestinal tract during a dilatation procedure performed on (b)(6) 2017.According to the complainant, during the procedure, the catheter was unable to be inserted through the endoscope channel.The procedure was completed with another cre pro balloon.There were no patient complications reported as a result of this event.Investigation results revealed that the exit marker was buched up in its proximal side; therefore, this is now an mdr reportable event.
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