Dexcom was made aware on (b)(4) 2017, that on (b)(6) 2017, the patient experienced continuous glucose monitor (cgm) inaccuracies and an adverse event.The sensor was inserted into the abdomen on (b)(6) 2017.The patient stated that they had lunch when the receiver started to vibrate, alerting them that they were near 400 mg/dl.At 1:35pm, they checked their blood glucose (bg) value and it was at 93 mg/dl.They proceeded to correct the issue with insulin and called 911 as it was indicated that they felt weird.When the paramedics arrived, they checked the patient's bg level and it was 51 mg/dl.The medical staff administered the patient with glucose gel and dextrose.The patient went to the hospital and was monitored and released at 4:45pm when their bg levels were normal.At the time of contact, the patient was in stable condition.No additional patient or event information is available.No product or data were provided for evaluation.The reported event could not be confirmed.A root cause could not be determined.It was reported that the patient made treatment decisions based off the cgm values.Dexcom labeling indicates: do not use the dexcom g4 platinum (pediatric) system for treatment decisions, such as how much insulin you should take.Always use the values from your blood glucose meter for treatment decisions.Blood glucose values may differ from sensor glucose readings.Solely relying on the sensor glucose alerts and readings for treatment decisions could result in you missing severe hypoglycemia (low blood glucose) or hyperglycemia (high blood glucose) events.
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