The investigation determined that 2 lower than expected vitros amon results were obtained from a quality control fluid using vitros amon slide lot 1017-0245-8848 tested on a vitros 5600 integrated system (b)(4).The most likely assignable cause of the lower than expected vitros dgxn quality control result is an instrument performance issue, as a within-run vitros amon precision test was outside performance guidelines, indicating that the vitros 5600 integrated system was not performing as intended.Following service actions which included replacement of the evaporation caps and the collection assembly and mirror/illuminator lens kit, acceptable vitros amon precision results were obtained, indicating service actions had returned the vitros 5600 system to expected performance.As the reagent lot was changed after service actions were complete, vitros amon slide lot 1017-0245-8848 cannot be completely ruled out as a contributing factor.
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