Model Number FUSION COMPACT |
Device Problems
Device Stops Intermittently (1599); Communication or Transmission Problem (2896); Device Operates Differently Than Expected (2913)
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Patient Problem
No Patient Involvement (2645)
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Event Date 08/09/2017 |
Event Type
malfunction
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Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.A medtronic representative went to the site to test the equipment.The representative reported that adding script to the navigation system resolved the reported issue.The hardware, software, and instruments passed the system checkout.The system was found to be fully functional.
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Event Description
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A site representative reported that, while outside of a procedure, the communication between the emitter and interface box for the navigation system was intermittent.Reconnection of the cable did not restore permanent functionality.Restarting the navigation system restored functionality.There was no patient present when this issue was identified.No additional information was provided.
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Manufacturer Narrative
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The software investigation found that the reported event was related to a software issue.This issue was documented in a medtronic navigation software anomaly tracking database.
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Search Alerts/Recalls
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