Catalog Number 8884719025 |
Device Problem
Device Operates Differently Than Expected (2913)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 09/12/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).A visual, functional, and dimensional inspection of the device involved in the complaint could not be conducted since the device was not returned at the time of this report.Six devices were taken from the current production, the samples were functionally inspected, and during the test issue reported "flow cup does not move during use" was not observed in the current manufacturing process.A device history record investigation did not show issues related to this complaint.Customer complaint cannot be confirmed based on the information provided and current findings.It is necessary to receive the physical sample involved to perform a proper investigation and confirm the alleged defect reported.If the device sample becomes available at a later date, this report will be updated accordingly.
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Event Description
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Customer complaint alleges "at the patient's breathing exercise, the flow cup didn't move up".Alleged malfunction reported as occurred during use.Patient condition reported as "fine".It was reported there was no necessary medical intervention.
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Manufacturer Narrative
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(b)(4).The sample was returned for investigation.The returned breathing exerciser was visually examined and no defects or anomalies were observed.A functional inspection was performed on the returned breathing exerciser to simulate use.The exerciser was connected to a vacuum flowmeter to test for movement of the piston inside the device.Upon functional inspection, it was found that the piston was able to freely move up and down the device.No functional issues were found.The instructions for use (ifu) for this product instructs the end user, "exhale normally.Then place lips tightly around mouthpiece.Inhale slowly to raise the white piston in the chamber.When inhaling, maintain top of the yellow flow cup in the 'best' flow range." "continue inhaling and try to raise piston to prescribed level." the reported complaint of "flow cup does not move during use" was not confirmed based upon the sample received.The returned breathing exerciser was able to pass a functional inspection when connected to vacuumed air.The piston was able to move freely within the device.A device history record review was performed on the device with no evidence of a manufacturing related issue found.There were no functional issues found with the returned sample.
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Event Description
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Customer complaint alleges "at the patient's breathing exercise, the flow cup didn't move up".Alleged malfunction reported as occurred during use.Patient condition reported as "fine".It was reported there was no necessary medical intervention.
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Search Alerts/Recalls
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