On the (b)(6) 2017 (b)(6) patient's husband called (b)(6) customer service centre to let us know that his wife had collapsed, because the h850 had not worked.A call on 1st september 2017 with the patient's husband informed of the following.The husband filled the h850 on (b)(6) as usual and drove his wife to an appointment to (b)(6) (lung specialist) at 10 a.M.First the wife called asking for collection, then the doctor's surgery, saying that the wife had been taken to hospital in (b)(6), because she had collapsed.In the hospital in (b)(6) the husband was told that the cause had been "not enough oxygen", and he didn't know anything else.The wife recovered soon and was discharged on (b)(6).We were granted permission to contact the doctor's surgery to know the diagnosis and the events.The call took place on 4th september and we were told the following: patient (b)(6) had already finished her visit, left the surgery, and suddenly collapsed 50 m away.The doctor was called, she was responding and was not unconscious, but did not know what had happened.The previous routine check had revealed a high pco2 (po2=66%), that the doctor had thought was caused by a low use of the cpap respiration by the patient.He did not carry out the blood gas analysis because there was no evidence for the need to.Colleagues from the leoben hospital of the pulmology ward let him know that a faulty mobile unit (h850) was considered the cause and triggered hypoxia.The course of events as well as the condition copd iv were confirmed by the doctor.
|