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Model Number 505003 |
Device Problem
Appropriate Term/Code Not Available (3191)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.The unit has been repaired, and recertified per procedure.The unit was restored to proper operation.
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Event Description
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The unit was sent to a service center for repair.Upon triage, a technician found a burned track on the keyboard.
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Manufacturer Narrative
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A review of the device history record shows that this unit was released meeting all manufacturing specifications.Complaint trending information is being reviewed on a monthly basis and if a trend is observed, corrective actions will be taken as necessary.Very little current is required for the keypad overlay to function so it is designed accordingly.For multiple traces to have ¿burned¿, there is either an overvoltage condition or a chemical/liquid ingress occurrence.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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