Sunrise medical received damaged parts and an evaluation was completed by a quality investigator on 12/4/2015.The following results were found: the splines appear to be damaged.The housing bolts are loose and it may be the cause of the casters coming off.Cannot confirm if the failure was a maintenance issue or not.Will accommodate parts under warranty.Replacement parts shipped on 11/12/2015.This electronic mdr is being submitted to fda following a retrospective review of complaints conducted by sunrise medical, inc.As part of a corrective and preventive action discussed with fda in response to an inspectional observation.The review required a documented reassessment of each complaint for reportability under 21 cfr part 803.As a result of the assessment, this event was identified as meeting the regulatory reporting criteria in the company's current mdr procedure, and is being submitted to fda out of an abundance of caution and compliance to aid in providing fda with up-to-date information.
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