Product has been received by zimmer biomet.Engineer¿s evaluation relayed the shell and liner were received assembled.The liner was flush with the shell.There is some damage to the liner on the top face and into the bore, which is assumed was done whilst trying to fit the liner (as per the complaint).On splitting the liner and shell, there was found to be a thin sliver of plastic coming from the retaining ring, and damage to the retaining ring in a similar area to some of the damage on the upper face on the liner.The inside of the shell looked good, and the plugs were all in and sat sub flush to the shell.Some damage was seen on the outside of the shell, but this could have been caused by extraction.It is the conclusion that the liner conformed to drawing, and was not correctly aligned whilst fitting into the shell, and when attempting to engage the liner, it was damaged, thus causing some shearing of the retaining ring and damage.Review of device history records found that these units were released to distribution with no deviations or anomalies.Review of complaint history found no additional issues for these lots.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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