Ge healthcare's investigation of the reported issue is as follows: the named device was returned from the customer site to ge healthcare (gehc) for further evaluation.Gehc engineering evaluation confirmed the module housing had a hole burned through it and was partially melted.Internal inspection identified a pcb board was damaged where the burn occurred; engineering was not able to identify the exact location where the overheating started due to the damage and there are no components mounted in this region of the printed circuit board assembly that would cause the overheating condition.A broken connector was found indicating the device may have been dropped.A definitive root cause of the failure could not be determined; potential causes could be a hardware failure, co2 sensor failure, contamination, or customer misuse (mishandling).No adverse trend was identified; this issue will be tracked and trended.
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