The product was not returned for evaluation due to unknown product location.Device history record (dhr) review was unable to be performed as the lot number of the device involved in the event is unknown.Complaint history was performed and there were no issues reported for this item.The complaint was not confirmed and root cause could not be determined.Risks associated with reported condition are addressed through the warnings in the package insert as a part of design control risk management.There are warnings in the package insert, under care and handling of instruments, number 1 states, "surgical instruments and instrument cases are susceptible to damage for a variety of reasons including prolonged use, misuse, rough or improper handling.Care must be taken to avoid compromising their exacting performance." following review, no new risks were identified.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.Zimmer biomet complaint (b)(4).Product location unknown.
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