Model Number 0015790 |
Device Problems
Retraction Problem (1536); Device Handling Problem (3265)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 09/21/2017 |
Event Type
malfunction
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Event Description
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Complainant alleged while attempting to load the patient, the crew was unable to retract the undercarriage.The patient was transferred to another cot and transported.No injuries were reported.
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Manufacturer Narrative
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The cot was evaluated by an authorized field technician at the complainant's site.A visual and functional evaluation was conducted and there was no observation of any malfunction.The cot was functioning according to specification and the reported incident could not be duplicated.It was observed the crew was operating the release system incorrectly.This type of cot is new to the service and the release system is operated differently than their prior product.While onsite, the technician showed the crew the proper loading technique for this cot.The complainant did advise the cot was able to be operated correctly after the reported incident and it was never removed from service.The ifu for the cot provides sufficient instructions on how to operate the release mechanism to raise the undercarriage during the loading process.
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Event Description
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Complainant alleged while attempting to load the patient, the crew was unable to retract the undercarriage.The patient was transferred to another cot and transported.No injuries were reported.
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Search Alerts/Recalls
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