A bayer service representative visited the site and replaced the battery and several components.Product analysis received and examined the returned components.The solaris ep battery, electronics housing, head sensor printed circuit board (pcb), stand base interface pcb, and drive train assembly were found to be in normal condition with no abnormalities observed.Visual examination of the power drive pcb confirmed that several of the components were thermally degraded.Product analysis determined that the visualized smoke occurred as a result of an electronic fault of the power drive card which led to thermal degradation of its components and the adjacent servo/cpu card.
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