Other - sales representative.(b)(4).This report is being submitted late as it has been identified in remediation.Complaint sample was evaluated and the reported event was confirmed.Complaint sample was received with the tyvek pouch cut open within an outer bag.Bag contents were examined and a hair was visualized.It is impossible to determine where the hair could have entered the product during manufacturing or if it could have occurred during the procedure being performed within the surgery area at point of use.This appears to be a random occurrence; therefore, root cause was unable to be identified.All device history records were reviewed to include dhr, deviation history, associated processing parameters and all items appear to be adequate in content and there were no anomalies identified within any of these items.Review of complaint history of this product does not show any other complaints of this nature.Dhr was reviewed and no discrepancies were found.Review of the complaint history determined that no further action is required as no were trends identified.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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