One opened knife was received seated correctly in the blade protector tray in a bag for the report of bent and dull.The returned sample was visually inspected and was found non-conforming with a damaged tip.Penetration testing could not be performed due to the damage of the sample.No lot number was identified with this complaint; therefore, lot history and complaint history reviews could not be conducted.The exact root cause could not be determined from the investigation performed.The damage to the returned sample is consistent with damage that can occur when the blade contacts a hard surface such as the protective blade tray when product is improperly removed or inserted after use, or improper handling, or contact with another instrument during surgery or set-up.The manufacturer internal reference number is: (b)(4).
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