As initially reported via telephone, (b)(6) 2017, a patient experienced red eye in the right eye (od) associated with contact lens wear.She sought for medical treatment and she was told that it was likely allergies.She was prescribed with unspecified allergy drops with unknown duration.The patient resumed contact lens wear after resolution of her symptoms and experienced burning, red eyes, and irritation.She continued contact lens wear until her eye appointment a week after.On (b)(6) 2017, she was diagnosed with a corneal ulcer and staph infection.An unspecified steroid and antibiotic drops with unknown duration were prescribed.Warm compress was performed.On (b)(6) 2017, per follow up visit patient was advised to continue the prescribed drops.(b)(6) 2017, per follow up visit, ecp told her that her symptoms was resolved and she could resume contact lens wear with a new pair of lenses.On (b)(6) 2017, the patient wore another pair of contact lenses from the complaint lot and felt as if the surface of the contact lenses was very dry.She did not wear too much and took them out regularly.Patient stated that around the (b)(6), she noticed that she had developed a lump underneath her eyelid.(b)(6) 2017, per final follow up visit, ecp advised her to discontinue contact lens wear, start drops again and perform warm compress.Patient tried the final pair of contact lenses from the complaint lot on (b)(6) 2017 and her eyes became bloodshot red.After the contact lenses were removed, redness and burning were resolved.Additional information has been requested but not yet received.
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This is the second of two reports for the same patient involving two lot numbers of the same product.Please see additional report submitted under manufacturer internal reference number (b)(4) for a description of the first reported lot number.Two opened/used complaint samples were received for evaluation.The samples were received unlabeled; however, based on tool code identification, the samples received were confirmed as consistent with both of the reported lot numbers.The two samples were found to meet manufacturing specifications.A retained sample from the same complaint lot (10288184) was tested and was found to meet manufacturing specifications.The device history record and sterilization record for this complaint lot have been reviewed and found to be in compliance.The manufacturing review did not indicate that this complaint was due to the manufacturing process.No complaint or manufacturing trend was identified.The root cause could not be determined.(b)(4).
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