The system was used for treatment.This case is reportable as a mdr due to the reportable malfunctions of the drive tube leak/break and centrifuge bowl leak/break.Since these reportable malfunctions are only associated with the kit, this mdr will only be against the kit.A batch record review of kit lot f120 was conducted.There were no non-conformance associated with this lot.This lot met all release requirements.A review of kit lot f120 for the reported complaint issue shows no trends.Trends were reviewed for complaint categories, drive tube leak/break, centrifuge bowl leak/break, and noise.No trends were detected for these complaint categories.The assessment is based on information available at the time of the investigation.No product was returned for investigation; therefore, it could not be determined if the product met specification based solely on the information provided by the customer.Complaints are monitored through tracking and trending.If a trend is detected, further investigation will be conducted.
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The customer called to report a drive tube leak/break, a centrifuge bowl leak/break and noise that occurred during a treatment procedure.The customer stated that at about twenty five minutes into the treatment procedure, the patient heard a loud click sound and then a loud noise.The customer reported that there was a leak inside of the centrifuge chamber.The customer stated that the instrument was immediately turned off and the patient was disconnected.The customer reported that the treatment was aborted with no return of blood/products to the patient.The customer stated that the patient was in stable condition and was not affected by the incident.The customer reported that no medical intervention was required.In a follow up with the customer on (b)(6) 2017, the customer stated that the drive tube had broken off from the centrifuge bowl and that the centrifuge bowl had shattered.The customer reported that the kit had been discarded.The kit was not returned for investigation.
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