It was reported that a (b)(6) quadriplegic patient was being unloaded by two emts.As they were unloading the patient, the crew noticed that the cot battery was dead, and not working.The decision was made to unload the patient in manual mode.The crew used the foot end, head end operator configuration.After verifying the cot safety bar was engaged with the safety hook, the foot end operator used the manual release handle to lower the cots legs.Once the legs touched the ground, the head end operator reached around and pulled the safety bar release handle so the bar raised up and over the safety hook.It was as this was happening, that the crew noticed the undercarriage of the cot was dropping.The load wheels of the cot fell out of the patient compartment, down onto the bumper, and the cot started to tilt sideways, to the patient's right.The crew could not catch the patient.It was reported that the patient fell, and hit the ground, receiving serious injuries that were not disclosed at the time of reporting.The patient was reported as requiring hospitalization as a result of the drop.The customer alleged that both chest harness straps, lap strap, and upper leg strap were in use at the time of the incident.
|