The company representative visited the site and performed preventative maintenance on the system and there were no system issues found that could contribute or be the cause to the reported event.System was tested and verified to meet specifications during the visit.There are many potential clinical factors that could have contributed to the reported event; however, with no additional, related information provided, the customer reported event was not able to be confirmed.Based on assessment, the product met specifications at the time of release.Based on the information obtained, the root cause of the reported event cannot be determined conclusively.(b)(4).
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