Model Number IS3000 A60P9B |
Device Problem
Electrical /Electronic Property Problem (1198)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 10/08/2017 |
Event Type
malfunction
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Manufacturer Narrative
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The unit has not been returned to isi for evaluation.Therefore, the root cause of the customer reported failure mode cannot be determined.A follow-up mdr will be submitted if the instrument is returned (post engineering evaluation) or if additional information is received.This complaint is being reported due to a da vinci system malfunction rendering the da vinci system unavailable for use after the start of a surgical procedure.Although no patient harm occurred, if this malfunction were to recur it could cause or contribute to an adverse event.
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Event Description
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It was reported that during a da vinci-assisted prostatectomy procedure, the light source shut down.A technical support engineer provided troubleshooting but the issue persisted.Log file review found error 48238 pointing to the illuminator and error 297 pointing to the double camera controller.The customer made the decision to complete the procedure with another illuminator.The planned surgical procedure was completed and no patient harm, adverse outcome or injury was reported.A technical field specialist (tfs) was dispatched to the facility and was able to reproduce the issue and verified the error codes in the log files.The illuminator was replaced to resolve the issue.The illuminator contains a high-intensity light source to illuminate the surgical site and the electronics for initial processing of endoscopic video.
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Manufacturer Narrative
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Device evaluation and additional information can be found (b)(4) has received the illuminator for evaluation.Failure analysis investigation was able to reproduce the customer reported failure mode.Visual inspection found the fuses were good and the fan was dusty.The unit was installed and tested on an in-house test system and failed to power on.
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Search Alerts/Recalls
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