Model Number 595000-001 |
Device Problem
Difficult to Insert (1316)
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Patient Problems
No Patient Involvement (2645); No Known Impact Or Consequence To Patient (2692)
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Event Date 10/19/2017 |
Event Type
malfunction
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Manufacturer Narrative
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This alleged failure mode poses a low risk to a patient because the issue was observed when the freedom driver was not supporting a patient.The freedom driver has been returned to syncardia for evaluation.The results of the investigation will be provided in a follow-up mdr.(b)(4).
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Event Description
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The freedom driver was not supporting a patient.The customer, a syncardia certified hospital, reported difficulty inserting onboard batteries into the freedom driver battery well.The onboard batteries could be easily inserted into other freedom drivers.
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Event Description
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The freedom driver was not supporting a patient.The customer, a syncardia certified hospital, reported difficulty inserting onboard batteries into the freedom driver battery well.The onboard batteries could be easily inserted into other freedom drivers.
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Manufacturer Narrative
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The freedom driver was returned to syncardia for evaluation.The customer-reported inability of onboard battery insertion into the left battery well was confirmed during visual inspection of the driver due to an onboard battery contact found in the left battery well.After the customer-reported issue was confirmed, the contact was removed from the battery well so that functional testing could be performed.The driver passed all required functional testing requirements, which included normotensive and hypertensive settings.It is unknown how the battery contact became stuck in the driver prior to the initial inspection of the driver at the center.It is possible that this contact could have become stuck in the well at syncardia at the end of functional testing, but the source cannot be conclusively determined from this investigation.This issue will continue to be monitored and trended as part of the customer experience process.Syncardia has completed its evaluation of this complaint and is closing this file.(b)(4) follow-up report 1.
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Search Alerts/Recalls
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