As reported the user experienced difficulty when attempting to insert the device into the trocar.It is not known what size trocar was used.Multiple attempts were made to gather more information but there was no response to our request to date.The instructions-for-use state, "for laparoscopic procedures, all size patches should be rolled into thirds along the long axis, eptfe side out, and inserted through a trocar site which is a minimum of 12mm (remove trocar, insert mesh, and reinsert trocar)." visual examination of the returned samples confirms the report that the user attempted to place the mesh, based on physical condition.Multiple device interface marks are present and it appears that a grasper was used during attempted insertion.The forces applied to the device during the attempted implantation appear to have caused a hole to present in the eptfe layer.This was not reported as an out of the box condition and no manufacturing issues were noted during the sample evaluation.To date this is the only reported complaint for this manufacturing lot of (b)(4) units released for distribution in (b)(4) 2017.Based on the sample evaluation it appears that the damage to the device was due to user/device interface inadvertently damaging the implant.No manufacturing or material anomalies were found.The information provided by bard represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bard.
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