Isi received the units involved with the complaint and completed the device evaluation.Failure analysis was unable to reproduce the reported issue.The gpd board was installed on the test system and the system came up with no error and all voltages present.The system ran 10 power cycles with this board with no errors or any other issues.The breaker was switched open on the test system to try to induce the error and after power cycle the 802 error code was logged.The breaker was then switch back to close and power cycled and the error was gone indicating the battery breaker may have been open when the error was logged by the remote system.Failure analysis was unable to reproduce the reported issue.The rac was inspected and no burned connector was found.The unit was installed in the test system and worked fine without any problems or errors.The pbp was inspected and a burn spot on a connector was verified; however, there were signs of contamination on the board.This complaint is being reported due to a da vinci system malfunction rendering the da vinci system unavailable for use after the start of a surgical procedure.Although no patient harm occurred, if this malfunction were to recur it could cause or contribute to an adverse event.
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It was reported that during a da vinci-assisted surgical procedure, the customer noted a repeated non-recoverable fault displaying error code 802 indicating a battery related error.The surgeon made the decision to convert to open surgery.There was no report of patient harm, adverse outcome or injury.A field service engineer (fse) was dispatched to the facility and found errors 802 and 810 with no power at the endoscopic camera manipulator.The patient back plane (pbp) was burned around the connector the remote arm controller 3 board (rac3).The generic power distribution board (gpd), rac3, and pbp were replaced to resolve the issue.Gpd board sends control signals to the apb as well as monitors the output from the apb.The rac refers to the printed circuit board that receives signals from the rac control module (rcm) which performs all of the control, monitoring, communications, and upper-level safety functions.The pbp is a board on the patient side cart (psc) to which everything connects to.
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