Blank fields on this form indicate the information is unknown, unchanged, or unavailable.Investigation ¿ evaluation the device was not returned for an evaluation and no photographs were provided for review.Without the complaint device, a physical investigation was not able to be completed.A document based investigation including review of the instructions for use and specifications was conducted.A review of the device history record could not be performed as the lot number of the complaint device was not provided.A review of complaint history for this complaint device lot number could not be completed without the lot number.There is no indication that a design or process related failure mode contributed to this event.Current controls for manufacturing are in place to assure functionality and device integrity prior to shipping.Review of production and quality documentation did not observe any specific issues with current manufacturing or quality controls that may have contributed to this incident.Without the actual device, a definitive root cause could not be determined.Per the quality engineering risk assessment, no further action is required.Cook medical has notified the appropriate personnel and will continue to monitor this device via the complaints database for similar complaints.
|