Device available for evaluation, returned to manufacturer on: 12/08/2017.Device evaluation: the intraocular lens (iol) was returned at the manufacturing site cut in half.Visual inspection under the microscope showed that one haptic was detached, cut almost in half.The detached haptic piece was not returned.The other haptic was observed in good shape and form.The condition observed and the way the cut was formed (irregular cut with sharp edges, loop surface not polished) is consistent with a haptic that was crimped or detached during the iol loading and/or insertion process.The customer's reported complaint was verified.Manufacturing records review: the manufacturing records for the intraocular lens were reviewed.The product was manufactured and released according to specification.A search revealed that no additional complaints for this order number have been received.Labeling review: the directions for use (dfu) adequately provides instructions and precautions along with warnings for the proper use and handling of the device.The dfu states to examine the lens thoroughly to ensure particles have not become attached to it, and examine the lens optical surfaces for other defects.As a result of the investigation, there is no indication of a product quality deficiency and the reported issue was verified.All pertinent information available to abbott medical optics has been submitted.
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